
| I'm having a problem downloading the PowerInvesting book, what do I do? After your payment is processed while ordering the ebook, a blue download button appears on the order confirmation page. Perhaps you missed this. An order confirmation email is sent to you immediately after ordering. In the email, there is a link that will take you back to the order confirmation page. You can download the book again from this page for up to 24 hours after you order. If 24 hours has already passed, email us and we will send a copy ASAP. Those ordering quarterly and annual memberships will be emailed a copy of the book usually within 1 business day. I can't seem to open the PowerInvesting book after downloading, what do I do? The ebook is compressed in a zip archive to facilitate speedy downloading. You would just need to unzip it before opening the ebook. If you do not have a zip utility, you can download a trial version of winzip at download.com for free (search on 'winzip' while on download.com). Once the zip archive is unzipped, you will find the ebook in pdf format and can be opened, read and printed from within the standard Adobe Acrobat Reader. You can download a free Acrobat Reader for most platforms at www.adobe.com. I ordered the Weekly Alert but haven't received a copy, whats the problem? The Weekly Alert email often ends up in a bulk/spam folder due to its HTML/image content, so check there first. Also, be sure you haven't put tradetobefree on your blacklist within your email software. On rare occasions, some ISPs/email servers filter out the Weekly Alert due to its HTML and image content. If all else fails, create a free Yahoo email account and send us the new address at service@tradetobefree.com. How do I cancel my subscription? All subscriptions can quickly and easily be cancelled on the members site. You would just click on the 'My Account' option within the members-only website, click the cancel link and then click the cancel button. Why can't I use all the filters in the stock screener you recommend in the PowerInvesting ebook? The third party providing the screener now charges for some of the filters. They charge $199 per year for these filters which is an absolute bargain. The techniques can be used with free screeners as well such as MSN and Yahoos screener using similar filters. Instructions on how to use these can be found in the PowerInvesting book. I have recently subscribed to the Weekly Alert, what is my login/password? Unless you paid with PayPal, you should have been taken to a sceen with instructions to set your password. If not, email us at service@tradetobefree.com. If you paid using PayPal, it generally takes about 1 business day to set up your new subscription. I'm looking at my Weekly Alert and I do not see the charts. Why not? Most email software packages have a link somewhere in or near the email to display images. In Outlook, you can click the grey area right below the subject line to view the chart images. Other Questions |

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